Find Your Answers Instantly. Simplified Support.
Quickly find solutions, watch easy-to-follow tutorials, and explore our comprehensive knowledge base to get the most out of ByePaper and ensure your productivity soars. This is your hub for simplified support and instant answers.
Browse Our Knowledge Base
Prefer to explore? Our extensive knowledge base is packed with detailed articles and guides designed to answer your questions quickly. Browse articles by category to browse help and find exactly what you need, covering all common questions and troubleshooting guides.
Features Deep Dive
Detailed explanations and tips for mastering every ByePaper feature, including AI-Powered Data Extraction, Talk to Documents (learn how to use the Talk to Documents guide), and Unified Task Management. Get the most out of ByePaper's capabilities with these feature explanations.
Troubleshooting
Solutions to common issues, login help, and tips for resolving document scanning issues or task synchronization problems. This section provides essential software troubleshooting to keep you running smoothly.
Integrations
Guides on optimizing your ByePaper experience with Google Drive best practices and OneDrive configuration, plus insights into future software integrations.
Getting Started
Everything you need to set up your account, connect your Google Drive connection or OneDrive connection, and navigate your new dashboard. This is your essential getting started guide.
Frequently Asked Questions
Got a common question? Chances are, we've answered it! This collection of FAQs covers a wide range of topics, providing quick and concise answers to the most common inquiries from our users. It's a great place to start if you're looking for a swift solution.
Account & Billing
Information on managing your subscription, understanding document units explanation, and billing inquiries. Your go-to source for all account-related questions.
Watch & Learn: Feature Walkthroughs
Prefer visual guidance? Our video library provides step-by-step tutorials that show you exactly how to use ByePaper's powerful features. These how-to videos offer visual guidance for all key functionalities.
How ByePaper Automatically Generates Tasks
Discover how ByePaper turns cluttered documents into clean workflows — automatically. In this video, you’ll see how our AI scans your physical or digital documents, extracts key information like deadlines and action points, and instantly assigns tasks to the right team member. It’s automation that saves time, reduces errors, and keeps your team ahead of every compliance need — all from one powerful platform.
How to Invite Someone to ByePaper
Need to onboard new teammates to your organization? This video walks you through how to invite users to ByePaper, assign them roles, and add them to the right organization — all in under a minute. Whether you're expanding your clinic team or managing multiple departments, ByePaper makes team collaboration simple and secure from the start.
How to Manage Users in ByePaper
Take control of your team’s access and responsibilities with ByePaper’s user management tools. This video shows you how to add, remove, deactivate, and reactivate users, plus change roles like Admin, Member, or Viewer. It's everything you need to securely scale your team and stay organized across one or many organizations.
ByePaper Onboarding – Get Started in Minutes
Welcome to ByePaper! In this onboarding video, we’ll guide you step-by-step through setting up your account — from signing up and verifying your email to creating your first organization, connecting your preferred cloud storage (Google Drive, OneDrive, or Dropbox), and uploading your first document. You’ll also learn how to invite team members, apply folder templates, and start automating tasks with AI. Whether you’re managing one office or many, this quick walkthrough will get you up and running in no time.
Need Personalized Help? We're Here for You.
If you can't find the answer in our knowledge base or videos, our dedicated support team is ready to provide personalized assistance.
Log a Support Ticket
Easily submit a detailed request for any questions, issues, or technical problems you encounter. Our team will get back to you promptly. Use this to log support ticket or submit support request.
Email Support
For general inquiries or non-urgent questions, reach out to our support team via support@byepaper.ai. This is your direct line for customer service email.